Don't equate activity with efficiency. You are paying your key people to see the big picture. Don't let them get bogged down in a lot of meaningless meetings and paper shuffling. Announce a Friday afternoon off once in a while. Cancel a Monday morning meeting or two. Tell the cast of characters you'd like them to spend the amount of time normally spent preparing for attending the meeting at their desks, simply thinking about an original idea.

Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.

Failures don't plan to fail; they fail to plan.

Deep down inside of all of us is the power to accomplish what we want to, if we'll just stop looking elsewhere.

Make the second effort your second nature.

Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.

I know that you don't know, but you don't know that you don't know.