Don't equate activity with efficiency. You are paying your key people to see the big picture. Don't let them get bogged down in a lot of meaningless meetings and paper shuffling. Announce a Friday afternoon off once in a while. Cancel a Monday morning meeting or two. Tell the cast of characters you'd like them to spend the amount of time normally spent preparing for attending the meeting at their desks, simply thinking about an original idea.

A student of life considers the world a classroom.

None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.

If I had to name the single characteristic shared by all truly successful individuals, I’d say it’s the ability to create and nurture a network of contacts.

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

You can't buy a good reputation; you must earn it.

Don't water your weeds.