No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

When you have a dream that you can't let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you're willing to do that.

The cost of praising someone is nil - but every psychological study shows the payoff is huge.

It doesn't matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.

Expect to make some mistakes when you try new and different approaches. Sometimes colossal failures lead to spectacular successes.

A student of life considers the world a classroom.

I have never yet met a successful person who hasn't had to overcome either a little or a lot of adversity in his or her life. If life there is a lot of lumps and bumps... a lot of throttling up and a lot of throttling down.