No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

Hard work often leads to success. No work seldom does.

Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.

Keep the customer actively involved throughout your presentation, and watch your results improve.

A string of successes can kill you if they make you think, 'Hey, I'm smart; I can't make any mistakes'.

Be active, be energetic, be enthusiastic and you will accomplish your object.

The sooner you accept the fact that you will have both successes and failures, the easier it will be to get your business and personal life headed in the right direction.