Management is, above all, a practice where art, science, and craft meet

Strategy-making is an immensely complex process involving the most sophisticated, subtle, and at times subconscious of human cognitive and social processes.

What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.

Everyone is against micro managing but macro managing means you're working at the big picture but don't know the details.

What you get out of an M.B.A. programme, no matter how much experience, is functional tools and understanding in disciplines: you'll understand economics, you'll understand marketing, finance, accounting. That, M.B.A. programmes do very well.

Learning is not doing; it is reflecting on doing.

An obsession with control generally seems to reflect a fear of uncertainty.