Management is, above all, a practice where art, science, and craft meet

To 'turn around' is to end up facing the same way. Maybe that is the problem, all the turning organizations around.

If you ask managers what they do, they will most likely tell you that they plan, organise, co-ordinate and control. Then watch what they do. Don't be surprised if you can't relate what you see to those four words.

Strategies grow initially like weeds in a garden, they are not cultivated like tomatoes in a hothouse.

Why does every generation have to think that he lives in the period with the greatest turbulence?

Empowerment is what managers do to people. Engagement is what managers do with people.

We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.