Management is, above all, a practice where art, science, and craft meet

That is the trouble with flying: We always have to return to airports. Thank of how much fun flying would be if we didn't have to return to airports.

Never set out to be the best. It's too low a standard. Set out to be good. Do Your best.

Technologies tend to undermine community and encourage individualism.

Strategy is not the consequence of planning, but the opposite: its starting point.

What I have against M.B.A.s is the assumption that you come out of a two-year program probably never having been a manager - at least for full-time younger people M.B.A. programs - and assume you are ready to manage.

Leadership, like swimming, cannot be learned by reading about it.