We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

Technologies tend to undermine community and encourage individualism.

Never set out to be the best. It's too low a standard. Set out to be good. Do Your best.

Managers who don't lead are quite discouraging, but leaders who don't manage don't know what's going on. It's a phony separation that people are making between the two.

To 'turn around' is to end up facing the same way. Maybe that is the problem, all the turning organizations around.

Strategy is not the consequence of planning, but the opposite: its starting point.

Organizational effectiveness does not lie in that narrow minded concept called rationality. It lies in the blend of clearheaded logic and powerful intuition