We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

The idea that you can take smart but inexperienced 25-year-olds who never managed anything and turn them into effective managers via two years of classroom training is ludicrous.

Management is, above all, a practice where art, science, and craft meet

Everyone is against micro managing but macro managing means you're working at the big picture but don't know the details.

An obsession with control generally seems to reflect a fear of uncertainty.

No generalizing beyond the data, no theory. No theory, no insight. And if no insight, why do research.

To 'turn around' is to end up facing the same way. Maybe that is the problem, all the turning organizations around.