Most of what we do to get people ready to act in situations of encounter consists of drilling these lists into them suf๏ฌciently deeply so that they will be evoked quickly at the time of the decision.
Herbert SimonBecause he treats the world as rather empty and ignores the interrelatedness of all things (so stupefying to thought and action), administrative man can make decisions with relatively simple rules of thumb that do not make impossible demands upon his capacity for thought.
Herbert SimonEveryone designs who devises courses of action aimed at changing existing situations into preferred ones.
Herbert Simon