Journalists don't have audiences, they have publics who can respond instantly and globally, positively or negatively, with a great deal more power than the traditional letters to the editor could wield.

There are always a few people who are hyper-normal.

There actually are buildings that existed in cyberspace before they built it.

We are moving rapidly into a world in which the spying machinery is built into every object we encounter.

Craigslist is about authenticity. Craig has paid his dues, and people respect him.

You can't pick up the telephone and say, 'Connect me with someone else who has a kid with leukemia.'

It's more important to me to get an e-mail that says, 'I saw your page and it changed my life,' than how many hits the page got.