I think e-mail petitions are an illusion. It gives people the illusion that they're participating in some meaningful political action.

Of course, with agriculture came the first big civilizations, the first cities built of mud and brick, the first empires. And it was the administers of these empires who began hiring people to keep track of the wheat and sheep and wine that was owed and the taxes that was owed on them by making marks; marks on clay in that time.

Doesn't it seem ironic that people fear that we might become alienated by communicating with each other through computers, when we are already staring at these boxes in our living rooms for seven or eight hours a day, slack-jawed and saying nothing to anyone on either side and not talking back to it.

Every big company has some little guy who is an enthusiast off in the corner working on technology. In Japan, it is integrated into their high-level strategy. They see it as a communication medium, because for them, just the words  -  and this is the problem that they have with Americans  -  just the words they say to you is not the complete message. Their facial expressions, their body language, there is a lot of context. Also, their written language doesn't translate to keyboards well.

My mission is to try to get a lot more global view.

One thing we didn't know in 1996 is that it's very, very difficult, if not impossible, to sustain a culture with online advertising.

It used to be that if your automobile broke, the teenager down the street with the wrench could fix it. Now you have to have sophisticated equipment that can deal with microchips. We're entering a world in which the complexity of the devices and the system of interconnecting devices is beyond our capability to easily understand.