And with the right mentor, don't be afraid to expose your vulnerabilities. Admit you don't know what you don't know. When you acknowledge your weaknesses and ask for advice, you'll be surprised how much others will help.

To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.

I can't imagine a day without coffee. I can't imagine!

The response to the Starbucks brand has been phenomenal in our international markets.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

Who wants a dream that's near-fetched?

Customers must recognize that you stand for something.