To stay vigorous, a company needs to provide a stimulating and challenging environment for all these types: the dreamer, the entrepreneur, the professional manager, and the leader. If it doesn't, it risks becoming yet another mediocre corporation.

While their service is ending, our responsibility is just beginning!

Beverages have to be created. And they're created by looking at what trend is in, say, the fashion industry - what color's hot right now.

I think if you're an entrepreneur, you've got to dream big - and then dream bigger.

Starbucks has stores in America in many, many communities that are governed by many, many different municipalities. Starbucks cannot dictate to a municipality in Cincinnati or Kansas City or Sacramento how or why or when there should be a recycling program.

When you're building a business or joining a company you have to be transparent, you can't have two sets of information for two sets of people.

I think the most important thing that I think everyone in America must have is belief that wherever they live, whatever station they have in life, that the American dream is alive and well. I think the fracturing of trust and confidence is in the American dream.