When you're working in the business and you are genuinely trying to do what's right for consumers, and you're trying to genuinely do what's right for suppliers, but the word doesn't get out, the word doesn't get heard because frankly the media is not interested because it hasn't got a conflict attached to it.

Having a situation where you have got in conflict with your suppliers all the time is not a great place to be.

You don't like to have people believing that you're doing the wrong thing which is why we're trying to make sure that people recognise that we do the right thing.

I'm responsible for a hundred thousand people across Australia as well and I want to keep them gainfully employed. I want to give them opportunity to grow, I want to give them opportunity to develop.

I have got a reputation to protect.

I've worked for more than 50 years on the stage and I have played great, great, great roles, but I haven't played a great Shakespearean role because they're all male. I'm actually very proud of it.

I think I've always been much better at responding kind of reasonably appropriately to whatever is required.