Our emerging workforce is not interested in command-and-control leadership. They don't want to do things because I said so; they want to do things because they want to do them.

Even in developing markets, we're seeing the growth of digital communication is proceeding at a very rapid pace.

I hate to see people frustrated or leave a company for an opportunity they could easily have had at their current company if they had only asked.

Mom was a housewife; Dad was an accountant. They taught me a lot about the value of working hard.

I've received many good pieces of advice throughout my life.

To build and sustain brands people love and trust, one must focus-not only on today but also on tomorrow. It's not easy...but balancing the short and long term is key to delivering sustainable, profitable growth-growth that is good for our shareholders but also good for our consumers, our employees, our business partners, the communities where we live and work, and the planet we inhabit

Our emerging workforce is not interested in command-and-control leadership. They don't want to do things because I said so; they want to do things because they want to do them.