I spend 90% of my time with people who don't report to me, which also allows for serendipity, since I'm walking around the office all the time. You don't have to schedule serendipity. It just happens.

Everyone has an idea, but it's really about executing the idea and attracting other people to help you with the idea.

You don't have to start from scratch to do something interesting. You don't have to start from scratch to have a massive impact on the world. You have to have a good idea. You have to convince other people of those good ideas. And you have to push as quickly as possible.

My mom cares that I tweeted a picture of my breakfast. She's knows I'm eating and I'm safe.

Success is never accidental.

It's empowering to be asked to look at what's possible, not told how to do it.

I'm less interested in how people are following each other and more interested in how they are following topics and tweets themselves. People are following more key words and concepts and more ideas and acting on those rather than individuals or organizations.