I think Twitter is best when it sparks conversations elsewhere. To use YouTube and Facebook and all the tools we have available to us today to respond and also promote and answer and engage is awesome.

Success is never accidental.

My goal is to simplify complexity. I just want to build stuff that really simplifies our base human interaction.

Meet customers where they are; question how to make the tools customers use more valuable.

A number of people in the United States, almost everyone, is using plastic cards to pay for things, but it's extremely difficult to accept these cards. So let's make it's easy and take more and more of the friction out as we can.

We get to design what we want to see in the world rather than doing what other people think should be done.

Amazing what people make up based on what they choose to see.