Meet customers where they are; question how to make the tools customers use more valuable.

The Web provides a very easy way to immediately grasp what's going on. It really offers the transparency, so you can see, especially with the search engine, how people are using Twitter at one glance. The phone doesn't allow for that.

You don't have to start from scratch to do something interesting. You don't have to start from scratch to have a massive impact on the world. You have to have a good idea. You have to convince other people of those good ideas. And you have to push as quickly as possible.

The greatest lesson that I learned in all of this is that you have to start. Start now, start here, and start small. Keep it Simple.

The strongest thing you can cultivate as an entrepreneur is to not rely on luck but cultivating an ability to recognize fortunate situations when they are occurring.

Making something simple is very difficult.

There's an entire universe in every single tweet, and it all really depends on the content as far as how it's going to spread.