Meet customers where they are; question how to make the tools customers use more valuable.

I said a long time ago that Foursquare can make cities better. You have these augmented realities like Foursquare and Twitter and Facebook that provide these virtual nodes and instant feedback from anywhere, adding annotation around a physical places.

I think that great programming is not all that dissimilar to great art. Once you start thinking in concepts of programming it makes you a better person...as does learning a foreign language, as does learning math, as does learning how to read.

TweetDeck is a very interesting client, because it presents a view that no other client in the world presents, which is this multicolumn, massive amounts of information in one pane. And people really, really enjoy that.

I think Twitter is the future of communications and Square will be the payment network.

I loved couriers. You had this transfer of physical information happening throughout the city and the world. Someone picking up the package, putting it in a bag, going somewhere, taking it out of the bag, giving it to someone else. I thought that was so cool. I wanted to map it, to see that flow on a big screen.

Making something simple is very difficult.