The idea of sustainability can imply there is one perfect, unchanging future, if only we could work out how to get there. Resilience might be more useful, in that it assumes a dynamic environment and that perfection is impossible. You need to design systems to accommodate failure rather than eliminate it. By trying to be perfect, many visions of sustainability are quite brittle

The difference between e-mail and regular mail is that computers handle e-mail, and computers never decide to come to work one day and shoot all the other computers.

Future forecasting is all about testing strategies - it's like a wind tunnel.

Nearly every communication method we invent eventually conveys unwanted commercial messages.

Cloud computing offers individuals access to data and applications from nearly any point of access to the Internet, offers businesses a whole new way to cut costs for technical infrastructure, and offers big computer companies a potentially giant market for hardware and services.

As useful as websites and journals are, there's real value in books, too.

Being connected to the Internet means being vulnerable to coordinated actions that can knock down walls of secrecy and shatter mechanisms of control.