The greatest leaders build organizations that, in the end, don't need them.

...the question, Why try for greatness? would seem almost tautological. If you're doing something you care that much about, and you believe in its purpose deeply enough, then it is impossible to imagine not trying to make it great. It's just a given.

Great companies foster a productive tension between continuity and change.

I've never found an important decision made by a great organization that was made at a point of unanimity. Significant decisions carry risks and inevitably some will oppose it. In these settings, the great legislative leader must be artful in handling uncomfortable decisions, and this requires rigor.

We must reject the idea... Well-intentioned, but dead wrong... That the primary path to greatness in the social sectors is to become "more like a business." Most businesses... Like most of anything else in life... Fall somewhere between mediocre and good.

It may seem odd to talk about something as soft and fuzzy as "passion" as an integral part of a strategic framework. But throughout the good-to-great companies, passion became a key part of the Hedgehog Concept.

That good is the enemy of great is not just a business problem. It is a human problem.