The signature of mediocrity is chronic inconsistency.

Whether you prevail or fail depends more on what you do to yourself than on what the world does to you.

Not every financial company toppled during the 2008 crisis, and some seized the opportunity to take advantage of weaker competitors in the midst of the tumult.

The signature of mediocrity is not an unwillingness to change. The signature of mediocrity is inconsistency.

People are not your most important asset....the right people are.

An organization is not truly great, if it cannot be great without you.

If we allow the celebrity rock-star model of leadership to triumph, we will see the decline of corporations and institutions of all types. The twentieth century was a century of greatness, but we face the very real prospect that the next century will see very few enduring great institutions.