Leaders who led their organizations quietly and humbly, were much more effective than flashy, charismatic high profile leaders.

The only way to remain great is to keep on applying the fundamental principles that made you great.

Recruit entrepreneurial leaders and give them freedom to determine the best path to achieving their objectives. On the other hand, individuals must commit fully to the system you use and be held rigorously accountable for their objectives. You give them freedom, but freedom within a framework.

It took Einstein ten years of groping through the fog to get the theory of special relativity, and he was a bright guy.

Our findings do not represent a quick fix, or the next fashion statement in a long string of management fads, or the next buzzword of the day, or a new 'program' to introduce. No! The only way to make any company visionary is through a long-term commitment to an eternal process of building the organization to preserve the core and stimulate progress.

Look, I don't really know where we should take this bus. But I know this much: If we get the right people on the bus, the right people in the right seats, and the wrong people off the bus, then we'll figure out how to take it someplace great.

Bad decisions made with good intentions, are still bad decisions.