A leader with integrity has one self, at home and at work, with family and with colleagues. He or she has a unifying set of values that guide choices of action regardless of the situation.

The word "story" is short for the word "history." They both have the same root and fundamentally mean the same thing. A story is a narrative on an event or series of events, just like history.

You must unite your constituents around a common cause and connect with them as human beings.

Do what you say you will do.

You can't lead others to places you don't want to go yourself. If you don't feel a burning passion for something, how in the world can you inspire and encourage others to share it?

Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.

There is no freeway to the future, no paved highway from here to there. There is only wilderness, uncertain terrain. There are no roadmaps, no signposts. So pioneering leaders rely upon a compass and a dream