There's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.
James M. KouzesIt always takes a group of people working together with a common purpose in an atmosphere of trust and collaboration to get extraordinary things done.
James M. KouzesLeaders must know where they are going if they expect others to willingly join them on the journey.
James M. KouzesLeaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.
James M. Kouzes