Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.
James M. KouzesThere's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.
James M. KouzesLeadership is a relationship between those who aspire to lead and those who choose to follow.
James M. Kouzes