Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.
James M. KouzesYou must unite your constituents around a common cause and connect with them as human beings.
James M. KouzesChallenge is the opportunity for greatness. People do their best when there is an opportunity to change how things currently stand. Maintaining the status quo facilitates mediocrity. Those who embrace this practice do not wish to rest on their laurels. They motivate others to exceed their limits and look for innovative ways to improve the organization.
James M. KouzesLeaders must know where they are going if they expect others to willingly join them on the journey.
James M. Kouzes