I often encountered books by academics and others who had not actually done what they had written about. They tend to create artificial simplicity; their prose doesn't have the vigor of "lived words." On the other hand, many practitioners lack the context or introspection to make their experiences and understandings transferable - and, in our time, many don't actually write the books they "author." My ideal is to unify theory and practice.

I would suggest two approaches to begin the leadership journey in earnest. First would be to ask oneself, in every interaction with others over the course of a single day: How can you best serve this person? Another approach would be to attempt, over the course of a single day, to reframe your declarative statements into questions. The thoughtful use of questions can be transformational. In my experience, most people find these exercises more challenging - and more rewarding - than they would have imagined.

William McKinley has surely been underrated - in no small part because he was succeeded by a memorable leader, Theodore Roosevelt.

Everyone knows that Theodore Roosevelt was able to wring so much life out of each day, every hour, every minute. And yet, when one is immersed in a detailed, retrospective review of his life, his intense living, his vigor di vita, is nonetheless breathtaking.

Many people have a very hard time truly believing that doing the right thing by others, striving to serve them to the greatest extent, can actually be a competitive advantage.

Legal training has been quite useful in developing critical thinking. Whether one attains it in mathematics, philosophy or law, an analytic grounding can add great value in defining and confronting complex problems, or laying out a path to implement a vision.

When Americans decry our politicians, we must remember that ultimately, politicians reflect us. When we demand more than mediocrity - and the passing comforts it bestows - we will certainly attain it. One hopes and prays it doesn't take an historic crisis for us to demand and reward excellence in public service.