Ronald Reagan memorably combined intimacy with distance.

When Americans decry our politicians, we must remember that ultimately, politicians reflect us. When we demand more than mediocrity - and the passing comforts it bestows - we will certainly attain it. One hopes and prays it doesn't take an historic crisis for us to demand and reward excellence in public service.

I've benefited greatly from studying many effective people from history. Among those who've influenced me the most are Ronald Reagan, Theodore Roosevelt, and Winston Churchill. Each of the three altered history; each was self-created to a great extent; and each was a great student of history and leadership.

Many people have a very hard time truly believing that doing the right thing by others, striving to serve them to the greatest extent, can actually be a competitive advantage.

I attended law school, the progression into a career in corporate law was almost foreordained. I set about to craft a career reflective of my values. These included: public service, environmental protection, and leadership development. Trusting my instincts, following my heart, enabled me to create a calling that became a career.

William Ewart Gladstone is credited with the credo that a prime minister must be a "good butcher." The metaphor is apt insofar as the root of the word "decision" is "to cut."

Curiously, for all the outpourings of scholarship on Theodore Roosevelt, no one had written a book focused directly on his leadership approach, working in large part from his own letters and other writings. That opportunity was open, and I was privileged to step in.