Any gathering of people requires leadership to cohere, to achieve its potential contribution. What is not needed is a "boss" of yore, directing everyone else's efforts toward "the one best way."

William McKinley has surely been underrated - in no small part because he was succeeded by a memorable leader, Theodore Roosevelt.

Some critics have suggested that Ronald Reagan succeeded in a series of careers, ultimately as a two-term president of the United States, by a series of fortunate accidents. Such a criticism is not backed by the evidence. It is true, though, that Reagan's approach to work and life was not conventional.

It was a particular pleasure to examine President Ronald Reagan's leadership. I experienced it first-hand, as a member of his administration in several capacities as well as his 1984 reelection campaign staff. The most common misconception is that Reagan was a bystander to his own career.

Woodrow Wilson administration ended in tragedy, with his insistence on governing following his disabling stroke. I suspect President Wilson is often graded on a special curve, because many academic historians identify with him as one of their own.

When Americans decry our politicians, we must remember that ultimately, politicians reflect us. When we demand more than mediocrity - and the passing comforts it bestows - we will certainly attain it. One hopes and prays it doesn't take an historic crisis for us to demand and reward excellence in public service.

Many people become self-conscious when they communicate. Whether it's writing or speaking, they are consumed by anxiety. Self-consciousness is an impediment to what is required to serve an audience effectively. One's goal must be to achieve audience consciousness. To put oneself in their place, to recognize that the value of any communication arises from how it is received by them, not by what it means to the author. Rather than learning a multiplicity of rules for speaking, for example, I would suggest that a focus on serving one's audience will simplify and clarify everything.