In the days when corporate downsizing was all the rage, Wall Street took a lot of flak for judging companies too harshly and setting the bar for corporate performance so high that executives felt their only option was to slash payrolls.
James SurowieckiIf someone really wants my company's business, why shouldn't he be able to do everything he can - including paying me off - to get that business? Because bribery encourages people to make decisions based on the wrong criteria, which means in the business world that it distorts the efficient allocation of resources.
James SurowieckiThe challenge for capitalism is that the things that breed trust also breed the environment for fraud.
James SurowieckiFraming effects can be very influential, and to the degree that you can think of a task as close rather than distant, you're more likely to actually get it done.
James SurowieckiOlder people do a better job of managing their impulses, and so they're better able to put off putting off.
James SurowieckiOn the simplest level, telecommuting makes it harder for people to have the kinds of informal interactions that are crucial to the way knowledge moves through an organization. The role that hallway chat plays in driving new ideas has become a cliche of business writing, but that doesn't make it less true.
James Surowiecki