All our clients know that we're there, we're steady, we do a good job, we earn a fair return for ourselves, which I think is critical.

One of the issues with some of these lenders is going to be, where will their provider of credit be when there's a crisis? That's why some of these smarter services, to support their operations, are courting more permanent capital. They want a source of longer-term funding that can survive a crisis.

I want you to say to me right from the start, "We are here to serve customers. We're not here for me to make a lot of money. We're not here to bet on interest rates or credit spreads. We are here to serve our customers really well over a long period of time, and that's how you build a successful business." And so I want to see that, too, you know?

Dodd-Frank and independent actions of banks go a long way in terms of progress on capital, liquidity, transparency, "living wills" (plans for winding down a bank in the event of a collapse) and resolutions.

We represent companies from around the world who say, "I want to look at Japanese companies. I want to invest in Japan."

Just because we're stupid doesn't mean everybody else was.

My daughter asked me when she came home from school, "What's the financial crisis?" and I said, it's something that happens every five to seven years.