Walk humbly but walk confidently. People want to follow confident, humble leaders.
The church should train the Ritz Carlton on how to serve people.
If you don't have an emotionally healthy staff you won't move forward as an organization.
Excellence Matters. Excellent people. Excellent vision. Excellent marketing. Excellent strategies.
Non-profit organizations think like non-profit organizations. That's the problem.
We've got to build scale. We're going to hire the best people, build the best systems, and find solutions.