Rush hour brings out the worst in some people. They make faces, gesture, yell, call names, bump you with their car, and lean on their horn over the slightest perception that they are right and you are wrong. If you take any of these signals seriously, you can be hurt every time you drive. If you cannot crack a joke within a few minutes of rear-ending someone on the freeway, don't go out there.

Pain is a great teacher, but most of us would rather learn some other way.

There is a fear of peace that I don't understand. Witness the old epithet "peaceniks," the association of peace with weakness. We mistake kindness for weakness in individuals, too. Gandhi found the essence of Christianity to be gentleness, the exaltation of means over ends. Using violence, against us or them, to achieve peace is like beating children to get them to be good. It only works in the short term. Believe in peace, think peace, live peace. Be a building-block of peace. Make it the center of your strength.

Insight is 'mental vision,' one of the ways in which the mind escapes the limits of the obvious or the familiar.

Learning how to respond to and master the process of change - and even to excel at it - is a critical leadership skill for the twenty-first century. Constant, rapid change will be a fact of life for all of us.

You are much more than the sum of what you produce.

One of the things that adds tension to our lives is small frustrations. Losing car keys can give you a panic attack. Not being able to find a comb when you get out of the shower, losing scissors and nail clippers, can make you fight with your roommate. The problem is that we think that these things are not supposed to happen to us. And that's what makes us tense. We think we can avoid these frustrations by making ourselves and others be more careful. I like to take the opposite tack-to assume that these things are a part of life and that they will happen no matter what.