Are we just going to be a crowd of voices, or are we going to be a crowd of hands?
If you dont tolerate any risk, you can never innovate.
[The Internet generation is] not fighting that battle about who gets to speak; they all get to speak.
You might not think of something like TurboTax as a civic venture, but that product took a confusing interface to a government process and made it simpler and easier to use for citizens.
A neighbor is a far better and cheaper alternative to government services.
Government is supposed to be about how we do things together, and we can do that much more together if we use technology smartly right now.