In the very beginning, Yelp started as a service where we really didn't think people would write reviews for fun. The whole concept of user-generated content was pretty nascent in 2004.
Jeremy StoppelmanA lot of what Groupon is generating is demand for something people didn't know they wanted.
Jeremy StoppelmanEveryone is panicked about the transition to mobile. I don't lose any sleep whatsoever.
Jeremy StoppelmanConsumers are empowered by Yelp and tools like it: before, when they had a bad experience, they didn't have much recourse. They could fume, but often nothing else other than tell their friends.
Jeremy Stoppelman