Consumers are empowered by Yelp and tools like it: before, when they had a bad experience, they didn't have much recourse. They could fume, but often nothing else other than tell their friends.
Jeremy StoppelmanIn early 2008, it was confirmed that there would be an opportunity to build applications for the iPhone. We were fortunate enough to make the right call on that: to bet early, to put resources into it and have a pretty good application in the store at the moment when it opened.
Jeremy StoppelmanOn mobile, what are the core apps? It's basically messaging, mapping and review data.
Jeremy StoppelmanA lot of what Groupon is generating is demand for something people didn't know they wanted.
Jeremy Stoppelman