Effective communication is a key factor in the success of your product.

Ajax is an important development for Web applications, and its importance is only going to grow.

Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.

Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways.

Also, if nothing else, writing this book has really changed the way I experience bookstores. I have a whole different appreciation for the amount of work packed into even the slimmest volume on the shelves.

Effective communication is a key factor in the success of your product.

Problems with visual design can turn users off so quickly that they never discover all the smart choices you made with navigation or interaction design.