Always be nice to everyone in the firm on the way up. You never know who you may meet on the way down.

Although it is the biggest time-waster in office life, you must never underrate the importance of the memo. You will be judged by the volume of your paper work.

I love the long grass coming up to meet the willows.

I can assure you that the class system is alive and well and living in people's minds in England.

Meetings ... are rather like cocktail parties. You don't want to go, but you're cross not to be asked.

I'm not wild about holidays. They always seem a ludicrously expensive way of proving there's no place like home.

There is something infinitely dingy about the word workshop. Pray that England doesn't become a nation of workshopkeepers.