I have always liked the idea of going to print because a big part of what we are about is to disseminate knowledge throughout the world and not just to people who have broadband.

Imagine a world in which every single person on the planet is given free access to the sum of all human knowledge. That's what we're doing.

I don't worry. It's just not in my nature, really.

Massive numbers of people are going to come online from cultures we don't normally interact with.

People are not fundamentally bad. It only takes the smallest of correctives to take care of that tiny minority that wants to disrupt the community.

My view is that good community management is like having good municipal government: You should be able to have dissenting opinions and so on, freedom of speech, but your grandmother should also be able to walk down the street at night without having to worry about getting mugged.

In general, the best advice I can give people is to take criticism seriously, apologize for anything you have done wrong, and pull back from conflict. Of course, if you are right on a content matter, you should press forward in the interest of quality, but conflict often has a way of taking on a life of its own, unfortunately.