People who have achieved a public voice find it a mixed bag.

My view is that good community management is like having good municipal government: You should be able to have dissenting opinions and so on, freedom of speech, but your grandmother should also be able to walk down the street at night without having to worry about getting mugged.

I'm a very friendly person, and I think that's had a big impact on my work because I tend to be pretty good with not trying to always win every argument and things like that. I just sort of try to bring a lot of people together to talk.

If I had some information, the last thing I would ever do with it is send it to Wikileaks.

It just didn't occur to me, sitting at my computer, that I would end up travelling all over the world.

When I opened Wikipedia, it had three articles, yet it was called an encyclopedia.

The core of Wikipedia is something people really believe in. That is too valuable for the world to screw it up.