Almost anything is better than three network TV outlets completely controlling the national discourse with their nightly broadcasts. We've moved a long way from that, and that's important.

I can't do anything quietly anymore.

People are not fundamentally bad. It only takes the smallest of correctives to take care of that tiny minority that wants to disrupt the community.

Love. It isn't very popular in technical circles to say a lot of mushy stuff about love, but frankly it's a very very important part of what holds our project together.

Wikipedia is the #5 site on the Web and serves 450 million different people every month - with billions of page views.

Things work well when a group of people know each other, and things break down when it's a bunch of random people interacting.

In general, the best advice I can give people is to take criticism seriously, apologize for anything you have done wrong, and pull back from conflict. Of course, if you are right on a content matter, you should press forward in the interest of quality, but conflict often has a way of taking on a life of its own, unfortunately.