I just get up every day and do what seems like the most interesting, fun thing to do.

Things work well when a group of people know each other, and things break down when it's a bunch of random people interacting.

My view is that good community management is like having good municipal government: You should be able to have dissenting opinions and so on, freedom of speech, but your grandmother should also be able to walk down the street at night without having to worry about getting mugged.

People take issue with individual aspects of Wikipedia all the time. But it's kind of hard to hate the general idea of a free encyclopedia. It's like hating kittens.

People are not fundamentally bad. It only takes the smallest of correctives to take care of that tiny minority that wants to disrupt the community.

If you see a blatant error or misconception about yourself, you really want to set it straight.

I can't do anything quietly anymore.