Life is a bit hard sometimes, and sometimes you have to step up and fight fights that you never signed up for.

Entrepreneurship boils down to the simple fact that a team of really smart people who can get things done are going to get smart, useful things done.

Usability is not everything. If usability engineers designed a nightclub, it would be clean, quiet, brightly lit, with lots of places to sit down, plenty of bartenders, menus written in 18-point sans-serif, and easy-to-find bathrooms. But nobody would be there. They would all be down the street at Coyote Ugly pouring beer on each other.

Talk to your customers. Find out what they need. Don't pay any attention to the competition. They're not relevant to you.

The secret of Big Macs is that they're not very good, but every one is not very good in exactly the same way.

Indeed one of the best ways to deflect attacks is to make it look like they're succeeding. It's the software equivalent of playing dead.

Good software, like wine, takes time.