We just have to come in every morning and somehow, launch the editor.

I've been using Vista on my home laptop since it shipped, and can say with some conviction that nobody should be using it as their primary operating system - it simply has no redeeming merits to overcome the compatibility headaches it causes.

Talk to your customers. Find out what they need. Don't pay any attention to the competition. They're not relevant to you.

Usability is not everything. If usability engineers designed a nightclub, it would be clean, quiet, brightly lit, with lots of places to sit down, plenty of bartenders, menus written in 18-point sans-serif, and easy-to-find bathrooms. But nobody would be there. They would all be down the street at Coyote Ugly pouring beer on each other.

Never put yourself in a position that will put yourself at risk if you make the wrong decision. We spent cash on everything. It's fashionable to make 'bet the company' decisions, but don't do it.

Every day that we spent not improving our products was a wasted day.

Beware of Methodologies. They are a great way to bring everyone up to a dismal, but passable, level of performance, but at the same time, they are aggravating to more talented people who chafe at the restrictions that are placed on them.