Good leaders are focused, directive, and inspiring... in other words, purposeful. People want to look up to leaders, not because they think they are better than us, but because good leaders provide us with a sense of purpose that inspires us to do better.

Communication comes with practice. As a leader you must speak the truth; listen for understanding; and learn from what you hear and do not hear.

Leaders are creatures of their environment, but unlike most creatures, they are also movers of it. As movers of and within the organization, they push it forward, at the same time shaping it as much as it shapes them.

Leadership is an active, living process. It is rooted in character, forged by experience, and communicated by example.

The words a leader speaks are important, of course. But how they're delivered can make all the difference, especially in tough times.

From the hindsight of history George Washington seems larger than life, more statuesque than man. Too bad! Washington's greatness as a leader was courage under fire and persistence in the face of obstacles. Yet even he at times doubted himself. But he put those doubts aside and forged ahead, convinced of his noble purpose.

Leaders who lead purposeful organizations are those who put people first. No, it's not a cliché when they actually do it. It means they set clear expectations, provide adequate resources, coach for success, and evaluate for results.