Be willing to absorb some risk and failures to allow people freedom to express themselves.

The attitude of the leader affects the atmosphere of the office

As you begin changing your thinking, start immediately to change your behavior. Begin to act the part of the person you would like to become. Take action on your behavior. Too many people want to feel, then take action. This never works.

Insecure leaders think everything is about them, and as a result, every action, every piece of information, every decision is put through their filter of self-centeredness.

People say, "John, what's your personal growth?" And ask "How do you grow?" And I tell them. I thought, "Why do I keep telling them, why don't I just write a book on what I call personal growth?" And that's what this [Today Matters] book is.

Earn the right to be heard by listening to others. Seek to understand a situation before making judgments about it.

We cannot become what we need by remaining what we are.