The difference between average people and achieving people is their perception of and response to...failure.

Most people use two totally different sets of criteria for judging themselves versus others. We tend to judge others according to their actions. It's very cut-and-dried. However, we judge ourselves by our intentions. Even if we do the wrong thing, if we believe our motives were good, we let ourselves off the hook. And we are often willing to do that over and over before requiring ourselves to change.

The strength of any organization is a direct result of the strength of its leaders.

What I had been taught all my life was not true: experience is not the best teacher! Some people learn and grow as a result of their experience; some people don't. Everybody has some kind of experience. It's what you do with that experience that matters.

To do something really big, let go of your ego, and get ready to be part of a team.

I always find the greatest help I receive is from people who have been where I have been, but now they're no longer there.

If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.