Conflict is like cancer; early detection increases the possibility of a healthy outcome.

There is no quicker way to earn respect as a leader than being slow to speak. It is called listening and it plays a big role in what I call “The Law of Connection.” How will you know what is important to people unless you ask and listen to the answers? If you prove to be a leader who solicits feedback and pays attention to what’s being said, then you will earn your connection and your followers will respect the guidance you give.

I say this in the book [Today Matters], we either spend our day repairing or preparing, and if I haven't taken good care of my today's, they accumulate. So all of a sudden today what I'm doing is I'm going back, I'm repairing bad relationships and wrong decisions, and I'm digging a hole. I'm not making any progress because I'm in a repairing mode, versus if I really make today count that prepares me for tomorrow. Tomorrow really will take care of itself if I do the right thing today.

Leaders determine the level of an organization.

Everyone who got where he is started where he was.

You'll never know how close you are to a million-dollar idea unless you're willing to listen.

As a leader, you will never get ahead until your people are behind you.