Everybody goes through divorces. There's millions of people that have drinking problems. There's people that their weight goes up and down, just like mine. It's just life. And I think people relate to that. I really do.

My slogan is who needs fitness when you've got great equipment.

In some organizations, it is easy to say mistakes are okay when in truth it is a zero-defect organization. You will be remembered more for your mistakes than your successes in those organizations.

I will just put four or five extra packs of cigarettes in my bag and I will be fine.

Most change initiatives either fail or fall far short of original (perhaps unrealistic) expectations. More often than not, resistance is cultural in nature, the result of what James O'Toole so aptly characterizes as "the ideology of comfort and the tyranny of custom."

Ideas really do matter. But in any organization a good idea will only go so far unless its proponents are willing to fight the political games to get the idea adopted.

He's tough (Tiger Woods). I wish I was that tough when I was his age.