Most change initiatives either fail or fall far short of original (perhaps unrealistic) expectations. More often than not, resistance is cultural in nature, the result of what James O'Toole so aptly characterizes as "the ideology of comfort and the tyranny of custom."
John DalyWhether I'm shooting 10-under or 10-over I have to realize people have come a long way to see me play. I can't be back-handing putts.
John Daly