Creativity, my students learn, is as natural a function of the mind as breathing or digestion are natural functions of the body.

The impresario functions as a bridge and a translator. He or she is a bridge between the creative point of view - which is often very focused on the creative task itself - and the resource-allocation process. The impresario has to make certain the funds and people required to get that task completed are available.

You are able to monitor and police your standards of quality once you have defined them.

Coca-Cola can get really fresh output because it is getting people who are outside the traditional model and they are combining ideas in very novel ways.

The traditional managerial mind-set is an analytical mind-set. It is about creating accountability and defining responsibilities.

Jazz has to work. It has to play with the audience and with the marketplace. I think that is relevant to business.

There's real "right brain" creativity that goes into all of the organizational processes that a company utilizes and must continually reinvent in order to conduct its business. But there are also the "left brain" accounting functions that must continually ask how the company is doing financially and whether the creative processes are working for the bottom line.