I came up with this idea to create an app. And the premise of the app is this: every problem in the bar business goes away when there's sales. You increase revenue and you solve every problem. It's when the revenues are low that [the business] doesn't work. So I wanted to put together an app that focused on top-line revenue, guest experience, and business management in a more organized way.

Your ‘brand’ is what your customers think of you, not what you think of you.

When I get angry, it's with purpose. My purpose is to solve a problem. And I never lose sight of that.

The best rescues of all leave a family in a better place.

I'm very involved in all of my social media activities. I'm not an actor. I play myself, and I take that very seriously.

I don’t embrace excuses. I embrace solutions.

If it isn't spotless, it isn't clean!