The biggest lesson I learned in the bar business is to focus on revenues. Dollars, not dimes.
Jon TafferCan I be cocky for a second? If I hit a home run 80 percent of the times, and you want to talk about the 20 times I miss swinging the bat, I’m okay with that.
Jon TafferIn the thirty years of my career I learned everything about success, but I did not learn, really, about failure. In Bar Rescue I got exposed to failure at a very deep level.
Jon TafferWhen I get angry, it's with purpose. My purpose is to solve a problem. And I never lose sight of that.
Jon TafferI'm very involved in all of my social media activities. I'm not an actor. I play myself, and I take that very seriously.
Jon TafferNo matter how far society “progresses,” our thirst for community and connection will never diminish. Bars satisfy this need.
Jon TafferI came up with this idea to create an app. And the premise of the app is this: every problem in the bar business goes away when there's sales. You increase revenue and you solve every problem. It's when the revenues are low that [the business] doesn't work. So I wanted to put together an app that focused on top-line revenue, guest experience, and business management in a more organized way.
Jon TafferI've had a best-practices reputation in this industry for a long time. I don't know anything about those other apps, because in the bar space, there really are none.
Jon TafferThe fact of the matter is: when you're doing a project, you try to make it better every moment. And a lot of people get frustrated. But I surrounded myself with a good team of people and I'm really proud of the work we've all done. All I can say is - I've learned this in my business - don't let the process frustrate you; focus on the end. Because the end is pretty wonderful. Just fight it out.
Jon Taffer