Your ‘brand’ is what your customers think of you, not what you think of you.

If it isn't spotless, it isn't clean!

The best rescues of all leave a family in a better place.

See every crack, every detail. I learned to really see and not just look at my business.

You better do your job and not lean on me to do it for you.

I'm very involved in all of my social media activities. I'm not an actor. I play myself, and I take that very seriously.

In the thirty years of my career I learned everything about success, but I did not learn, really, about failure. In Bar Rescue I got exposed to failure at a very deep level.