I'm not sure that all books aren't that way. I think that might apply to any book I was writing. The book was kind of the product of this enormous infatuation I had, not only with the office and office politics, but with perspective, and trying to tell a story from as wide a range of perspectives as you possibly can. I tried to capture it all with the first-person plural, but once I settled on that, I used it to tell the story from as many angles as I could. I guess, to put it romantically, it was about a love affair with the craft of perspective.

We found ourselves wanting to hurry time along, which was not in the long run good for our health. Everybody was trapped in this contradiction but nobody ever dared to articulate it.

Comedy is like fictional charm. It's the charm of fiction. Or the charisma of fiction. When you meet somebody who's immediately charismatic, you're attracted to that person. And in fiction it's got to come out in either one of two ways: in the prose itself, and you're hooked immediately because you never want to leave such a colorful and penetrating world. Or, it's simply being a funny writer.

Between the time I first started working in advertising in 1998 and now, the word brand has replaced identity. We are no longer individuals so much as we are brands. We're individual brands. Individuals are basically left to define their individuality by staying off the internet, which in and of itself can be a brand, the opting-out brand.

I think if there hadn't been the one passage of the book that mostly abandons the humor, and focuses very intently on one person's struggle with cancer, it wouldn't have been a critical success. So that was a very deliberate decision, to say "Well, if you think it's all fun and games, it's not." So that was my approach: We're going to have as much fun as I can possibly provide, but the serious things that might normally pass by you are not going to be lost.

We were fractious and overpaid. Our mornings lacked promise. At least those of us who smoked had something to look forward to at ten-fifteen.

It is really irritating to work with irritating people