One reason that the task of inventing manners is so difficult is that etiquette is folk custom, and people have emotional ties to the forms of their youth. That is why there is such hostility between generations in times of rapid change; their manners being different, each feels affronted by the other, taking even the most surface choices for challenges.
Judith MartinMost people who work at home find they do not have the benefit of receptionists who serve as personal guards
Judith MartinWhen you consider how epidemic boredom is in our time, you have to concede that entertaining is a healing art.
Judith MartinIt is not rude to turn off your telephone by switching it on to an answering machine, which is cheaper and less disruptive than ripping it out of the wall. Those who are offended because they cannot always get through when they seek, at their own convenience, to barge in on people are suffering from a rude expectation.
Judith Martin